Introduction & Purpose
8999et is a trusted online betting and casino platform for Bangladeshi players. We believe privacy is a fundamental right. Whether you are registering, placing a bet, or contacting customer support, handling your personal information with the utmost care is our responsibility.
In this privacy policy document, we clearly set out what information we collect, why we collect it, how it is stored, and under what circumstances it is shared with third parties. 8999et is committed to protecting user privacy and we do not sell any personal information.
What information we collect
The following types of information may be collected when you create an account or use our services on 8999et. Each piece of information is used for a specific purpose in accordance with this privacy policy.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account security, OTP |
| Financial information | Payment methods, transaction history | Deposit and withdrawal process |
| Device and browser | IP address, browser type, OS | Security Monitoring |
| Activity data | Game history, betting patterns | Experience improvement, responsible gaming |
| Cookies and tracking | Session cookies, preference settings | User Experience Improvement |
We only collect information that is necessary to provide our services and maintain security. Collecting unnecessary data is against 8999et's privacy policy.
How your information is used
8999et uses the information we collect for the following purposes:
- To create and manage your account and ensure its security.
- To accurately process deposits, withdrawals, and financial transactions.
- To provide bonuses, promotions, and personalized offers.
- To prevent fraud, money laundering, and other illegal activities.
- To assist with customer support and issue resolution.
- To meet legal obligations and satisfy the requirements of regulatory bodies.
- To improve platform functionality and enhance the user experience.
- To promote responsible gaming and provide support to players experiencing difficulties.
Data sharing and third parties
In certain circumstances, 8999et may share your information with trusted third parties. The following cases are covered under this privacy policy:
- Payment Processor: The minimum information required to complete financial transactions is sent to trusted payment gateways.
- Identity Verification Provider: Certain information may be shared with a verification agency for KYC purposes.
- Legal authorities: Information may be disclosed in response to a court order or the requirements of a regulatory authority.
- Technology Partner: Technology service providers contracted for server hosting and cybersecurity may have limited access to certain data.
Before sharing any data with third parties, 8999et ensures they are bound by a strict data protection agreement and maintain standards consistent with our privacy policy.
Cookies and tracking technologies
8999et uses cookies and similar tracking technologies on its website and app. As part of this privacy policy, we are transparent about the types of cookies in use:
- Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: Used to remember your language preference and theme settings.
- Analytics Cookies: Anonymized data is collected to understand which sections of the site receive the most traffic.
You can disable non-essential cookies from your browser settings. However, this may limit certain features of the site.
Data security and retention
8999et follows industry-leading security standards to keep your information safe. Our privacy policy includes the following layers of protection:
- All data transmissions are protected with SSL/TLS 256-bit encryption.
- Payment information is secured in accordance with PCI DSS standards.
- Regular security audits and vulnerability assessments are conducted.
- Data stored on our servers is kept in encrypted format.
- Employee access to data is restricted to the minimum necessary.
- Automated alerts are triggered whenever a suspicious login is identified.
Your account information is generally retained for up to 5 years after account closure, as required for legal and regulatory reasons, after which it is securely deleted.
Your data rights
Under 8999et's privacy policy, you have several important rights regarding your own data:
- Access: You may request to know what information we hold about you.
- Correction: You may request correction of any inaccurate or outdated information.
- Deletion: You may request deletion of your data under certain circumstances.
- Processing Restriction: In some cases, you may request that the processing of your data be restricted.
- Portability: You may request a copy of your data.
To exercise any of these rights, please contact our customer support. Due to legal obligations, some data may not be erasable — in such cases, we will explain why.
Changes to the privacy policy
8999et may update this privacy policy when necessary. For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the site after any changes constitutes your acceptance of the updated privacy policy.
Visit this page regularly. The date of the latest update is always shown at the top of the page.
For more information, visit our Terms and Conditions and Responsible Gaming Please also read this page.